Contact Us

Let's make your gift feel personal

Need help with a product, personalisation, delivery or an order? Contact the Veria Gifts support team.

Customer support: support@veriagifts.com
Website: www.veriagifts.com

For order questions

Please include:

  • Your order number.
  • The email address used at checkout.
  • A short description of what you need help with.
  • Relevant photos if your item arrived damaged, faulty or different from your order.

Please do not email payment-card details or passwords.

Need to cancel?

Email us within 7 hours of placing your order, using the subject line Cancel Order — [your order number]. The time our support mailbox receives your request determines whether it is within the cancellation window; you do not need to receive our reply within those 7 hours.

Please see our Cancellation & Order Changes Policy for details.

Business information

Operating company: Hong Kong Lexiong Technology Limited

Contact address:
RM 101A, 1/F, GENPLAS IND BUILDING
56 HOI YUEN ROAD, KWUN TONG
HONG KONG

For a return, please contact us for instructions and the appropriate return address before sending a parcel. The contact address above is not a direction to send returned goods.

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