Contact Us
Let's make your gift feel personal
Need help with a product, personalisation, delivery or an order? Contact the Veria Gifts support team.
Customer support: support@veriagifts.com
Website: www.veriagifts.com
For order questions
Please include:
- Your order number.
- The email address used at checkout.
- A short description of what you need help with.
- Relevant photos if your item arrived damaged, faulty or different from your order.
Please do not email payment-card details or passwords.
Need to cancel?
Email us within 7 hours of placing your order, using the subject line Cancel Order — [your order number]. The time our support mailbox receives your request determines whether it is within the cancellation window; you do not need to receive our reply within those 7 hours.
Please see our Cancellation & Order Changes Policy for details.
Business information
Operating company: Hong Kong Lexiong Technology Limited
Contact address:
RM 101A, 1/F, GENPLAS IND BUILDING
56 HOI YUEN ROAD, KWUN TONG
HONG KONG
For a return, please contact us for instructions and the appropriate return address before sending a parcel. The contact address above is not a direction to send returned goods.