Shipping Policy

Last updated: 27 October 2026

Where We Ship

Veria Gifts currently ships to the United States, Canada, Australia, New Zealand, the United Kingdom, and selected European countries.

Shipping availability is confirmed at checkout.

Production Time

Personalised products usually require 2–7 business days for production before shipment.

If we need additional photos, information, or confirmation from you, production may be delayed until we receive the required details.

Shipping Time

Shipping time begins after your order has been dispatched.

Destination	Estimated Shipping Time
United States	7–15 business days
Canada	8–18 business days
Australia & New Zealand	8–18 business days
UK & Europe	7–15 business days

Estimated total delivery time = Production Time + Shipping Time

Delivery times are estimates and may be affected by customs, holidays, weather, or carrier delays.

Shipping Charges

Shipping costs and available shipping methods are shown at checkout before payment.

Tracking

Once your order has shipped, tracking information will be sent to the email address provided with your order.

Some orders may be shipped in separate packages.

Customs & Taxes

International orders may be subject to import taxes, duties, or customs fees.

If these charges are not collected at checkout, they may be charged by the local customs authority or carrier.

Address Changes

Please check your shipping address carefully before placing your order.

If you need to make a change, contact us as soon as possible at support@veriagifts.com. We cannot guarantee changes after an order has been processed or shipped.

Lost or Delayed Packages

If your package is significantly delayed, lost, returned to sender, or marked as delivered but cannot be found, please contact us at support@veriagifts.com.

We will assist with the carrier investigation and provide an appropriate solution where applicable.